A very enjoyable experience what a plesure it was to deal with sam a very nice man and so easy to get on with
Great service from start to finish👍🏼Would reccomened to anyone looking for a car 🚗
The Customer Service is Excellent, Im very happy with my purchase. Quick and easy no hustle at all , 10/10 Will recommend. The car is well looked after.
Sam Smith Motors was more than helpful: as a car novice Sam helped me making sure the car was right for me rather than what other dealers had done and tried moving me across to what they wanted me to buy. Very quick process from choosing the car to collecting it all happened in the same week, 1 week earlier than he had estimated so that was also fantastic! The whole experience for me was 10/10 and couldn't be happier. He also makes a killer cup of tea too.
Absolutely brilliant place with such great customer service. We saw the car online but unfortunately it’s already been sold by the time we got to the garage. Never the less They found the exact same car! Not just the same make and model but the colour, gadgets inside and even the alloys were the same colour! He even topped it by the new car being slightly younger and less miles! With a cuppa always on hand in the office, great prices and friendly staff, you can’t ever go wrong using Sam Smith Motor Retail!
Thoroughly professional service. Very responsive to enquiries (even on a Bank Holiday!). Nothing was too much trouble. Answered all my questions to make sure I was making the right purchase for me. I'd been looking for The Car for nearly 3 months. Everything he described about the car I bought was 'spot on'! All the paperwork was completed promptly & 'pain free'. Car was serviced, full MOT, Taxed & Valetted - Ready for me to pick up on time as promised! I would definitely recommend this retailer & use his company again. Thank you Sam Smith Motor Retail.
Sam Smith Motor Retail Ltd was honest and friendly throughout. I never felt like i was being pressured into a sale. I would use this company again and would recommend others to do also.
I've been an AA member for 30 years, and therefore Sam Smith's AA approval was an important sign of high standards for the vehicles being offered. There was a good range of choice and Sam helped clarify my options. My existing car was taken in part exchange and for that, and my purchase, Sam made the paper work etc an easy process A week after purchase, I was phoned to make sure everything was OK: this was a nice touch, and appreciated.It was a pleasure dealing with Sam, who was professional, polite and friendly, plus I am very happy with the car.
Helped me choose the right car for me, rather than trying to sell me something I wasn't interested in, he listened and knew exactly the right car that would fit what I wanted.
My experience with sam smith motor retail was excellent due to the customer service from the company. All of my questions and queries were answered and i was very comfortable when spending a large amount of money on one of his cars.