Top class experience, booked in to view the car with no hassle at all, very accommodating. Friendly and welcoming experience, no pressure at all, given time to view the car followed by a test drive. Bought the car which was a smooth easy process. The car is in stunning condition and has been a dream to drive post purchase. 100% would recommend!!
Quick response from first enquiry regarding a lovely MX5. I'd been looking for this particular model and fortunately saw this as soon as it came on. Good photos and description and from that I reserved the car. It was mot'd the following morning and later that day I travelled a couple of hours to collect it. It's not often in my experience that a car is as good as it looks from the photos and description, but this was the exception. And looking at the other cars they had it's clear that they only sell superbly conditioned vehicles. Staff were friendly and professional. Would definitely recommend Sam Smith Motor retail ltd.
Great communication from initial enquiry about the car, really helpful throughout the entire process, travelled 2 hours to go and pick up the car and it was exactly as described, the salesman wasn’t pushy, wasn’t trying to oversell the car and again was really helpful and knew what he was talking about, just an overall great experience from start to finish and I’d highly recommend Sam Smith autos to anyone thinking of buying a car from them! Great car and great service, 10/10!
I recently sold a Golf R to Sam Smith Motor Retail, which proved to be a seamless and highly professional transaction. Both Sam and Richard are a pleasure to deal with, and very nice people too. Highly recommended. Matt, Chelmsford
Our first experience with Sam Smiths motors, but not our last I'm sure. Great customer service, the balance between customer support/ information and sales was spot on and the car is great -just what we were looking for and at a great price. Thanks, and we'll see you at your new unit on Potters hill for our next car 👍
A pleasure to deal with. We travelled from Scotland to purchase an absolutely stunning little Mini from Sam Smith Motors. Ben was so honest with what he told me about the car after I had made the initial enquiry, we were more than happy to make the journey based on his description that 'we would not be disappointed' and how right he was. Sam even picked us up in the car from the train station and Ben called late that evening to make sure we arrived back home safely, which says everything about the superb customer service we received. Thank you so much guys.
Sam Smith MR was brilliant. Offered a fair valuation for the part exchange and was excellent when it came to sorting out the finance! Thanks SSMR, really appreciate the fantastic service!
They were brilliant to buy off . I brought a Mini from them Sam was rely helpful and Ben took me on test drive and he made me fell at ease . I would definitely recommend them for anyone to buy a car from them ..like to thank to Ben who helped us . Definitely would buy , recommend them to anyone !! Thanks Guys !
Just wanted to say a massive thanks to Ben at Sam Smith Motors! From start to finish excellent service and the car Is fantastic ! I would have no hesitation in using them again! Cheers Ben Mat E92 M3
I’ve just part exchanged my Vauxhall Astra for a Seat Ibiza Sport ( love it ! ) I messaged Sam smiths motors as I needed to get something a little smaller and affordable , and within minutes they got back to me . I would highly recommend these guys . You can 100% trust these guys to find you the car of your dreams. Brilliant ! :)