Ben was professional from start to finish he kept me informed and was always down the end of the phone to answer any questions I had. On the day of collection the car was all prepped and ready to be driven away with no hassle, all in all a great buying experience.
Picked up a lovely low mileage MX5 from this dealer. Ben who assisted me was friendly, knowledgeable and absolutely no-pressure which was really appreciated. The place was spotless and well-organised and gave off the air of people who are properly committed to their industry. Encountered a very minor issue after a couple of months with the car (a slightly seized brake caliper, apparently very common with MX5s especially during bad winter weather as we've recently been seeing) - I gave them a call and they were happy to take a look no questions asked and got it sorted same day at no additional cost. My last experience with a used car dealer was absolutely terrible so I was a bit hesitant to get involved with the industry again, however I'm glad I took the plunge again as this place proves that there are people who do it properly.
During these difficult times it was strange buying a car over the phone. But these guys made it easy and stress free. Great advice and independent from the sale they shared some ideas of choices and options. Delivered on what they said and on time. The car arrived and i was very happy, it was exactly as described, even down to what they described what the video couldn't really show- at no point did i feel under pressure to pay and hope before I saw it and was truly happy with my new MX 5 . thanks S, B and R
When I say I wouldn’t buy a car anywhere else. I mean it. These guys are the absolute best!! They have sourced me my 5th car, and spend time and effort doing so! The best quality. I’ve had about 5 cars from here now and recommend them to everybody that asks me! So friendly, helpful, and nothings ever too much. Thankyou so much for all you continually do for me, my friends and family!! X Ps here’s my newest beauty!
Always brilliant service from the guys here - picked up my MX5 from them today and the whole process...
Hi Sam & Ben,I just wanted to send you an email to say how delighted I am with my amazing MX5 Mazda Kendo, I really enjoyed my drive home when I left your garage on wednesday , it felt like I have been driving the car for years. I also wanted to thank you both for being so lovely and making the whole experience of buying my new car a very pleasant and memorable one, we never once felt pressured or rushed as we have felt at other garages in the past. Nothing was too much trouble and Ben was amazing at explaining everything to my Dad and I that we wanted to know. As you know I had a terrible experience with my Audi TT which was my 4oth birthday present, Dad is so relieved he has hopefully brought me a special car to replace it for many years to come, it really is a joy to drive. I will never forget how lovely & efficient you both were , how good was that looking at a car one day & being able to drive it away the very next day!! I would certainly recommend you to anyone looking to buy a new car.
Excellent service from start to finish. No pressure to buy the vehicle I was test driving. I am very pleased with my new car.
Purchased my first M4 from here yesterday. Cannot fault the service at all. Very helpful from start to finish, knew the history on the car and any problems or queries where addressed during the viewing. Highly Recommended.
Couldn’t fault the service I received when purchasing a bmw 1 series from Sam smiths, salesman not pushy in the slightest which is always a big plus when viewing a car and the condition of the car was spot on. Would recommend and re visit in the future.
Excellent communication from the start, professional and very easy to deal with - highly recommended