I have now had 2 cars from Sam Smith motor retail and will come back here again. They have a vast product knowledge in what is a very broad field and I find that they are very critical of the stock they buyswhich means I’m confident that the car I’m buying will be a good one and that it will have been thoroughly checked over. I’ve found them honest and upfront in all my dealings with them and have no doubt that if I found any issues or problems with my car they would go out of his way to help.
Sam and Ben were both friendly, knowledgeable and professional. They made sure the car was personalised to my specification and made the whole experience so easy. Highly recommend to anyone who wants 5* service!
Stumbled upon an M3 which was perfect. Great service and would happily buy from them again. Thank you guys.
Great service and I would recommend them to anyone looking to buy a new car
I bought a car from Sam Smith motor retail a few months ago and I am very happy. The whole experience from start to finish was spot on. The knowledge of the cars from the salesman was impeccable and I felt very comfortable making a deal with a trade in by myself. It’s hard to find honest car sales people and I would thoroughly recommend Sam Smith. They genuinely care that you are happy with the car even after you have bought it unlike some places where you feel you are on your own as soon as you leave the forecourt. Ive had no issues with respect he car I bought. I would recommend this dealer to anyone and I’m sure we will do business again in the not to distant future.
Hole experience from start to finish was a pleasure nothing was to much hassle for Ben and Sam! Spent a lot of time at other garages looking for the perfect car and none were the condition of the vehicles these have very pleased with my immaculate golf r I brought and I will definitely use these guys again thanks again Sam and Ben!
I bought a superb John Cooper Works and was astounded by how clean the car and showroom was. The communication and service was top notch, everything was as described and actually the car was even better in person (even though the pictures were class to begin with) ! Pretty much everything exceeded my expectations and that's saying something as I'm a particularly fussy customer! The motor industry seems to be filled with dishonest sellers with poor quality product, but not here. I have full confidence in the cars from here and would never hesitate to buy another car from Sam Smith Motor Retail, recommend them to my friends and family, or even sell my car. I wish buying all things in life was as hassle free as they are here. What a shining example of how the motor trade should be - keep up the great work guys! There are plenty out there that could learn a thing or two from you. Best wishes to you, Vee
Best experience we’ve ever had buying a used car. Sam and Ben are not your typical pushy sales types, genuinely nice guys who know their stuff! We love our new car and the after service was second to none! Will definitely be back in a couple of years for a sportier upgrade! Thanks guys.
Highly recommendable, this is the 3rd car I've had from Sam, once again I have walked away with a great car and couldn't be happier.
The guys came out long after closing hours just to sell me the car as I couldn't come sooner because of work. They gave me the time to properly check it, which was really good of them, they're really good lads. The 330d M is insane and in immaculate condition with all service history and receipts provided for a good price. I would definitely recommend Smiths Motors.