Awesome service from start to finish, I dealt with Ben who couldn't have been more helpful, We live 260 miles away from them and was sent detailed walk around videos highlighting everything on the car, we arrived to collect and the car was even better than it looked on the videos, couldn't be happier and it even came with half a tank of fuel to get me on my way home, Thanks again guys, will be back when I look to upgrade.
Fantastic Service from start to finish. Best experience buying I’ve ever had. 10/10 recommend!
First class service from Ben and Richard. In addition to a great buying experience for my MX5 they have also provided excellent after sales. A couple of weeks after I bought the car I noticed the fuel gauge was faulty. I contacted Ben and we agreed I would drop the car back with them for repair and drive back later that day. Unfortunately the repair turned out to be more complicated than anticipated and wasn't possible on the day, necessitating me leaving the car and getting a train home. Two days later Richard delivered the repaired car back to me on a trailer (a 3 hour round trip).In addition to fixing the problem they had also taken the trouble to clean and paint the brake callipers and discs as when they were working on the car they noticed they 'looked a bit rusty'. Thank you
Faultless experience. Very friends and wasn’t pressured into any sales. Very reasonable and would highly recommend. Would definitely buy from them again.
Sam smith just purchased a car from me. I hate selling cars and this was effortless, sam travelled 4 hours to come and see the car after exchanging messages with me so that he knew what he was travelling for. He arrived when he said he would and knew everything to ask about that particular model of car. The funds where in my account there and then with absolutely no tyre kicking or sucking through his teeth . Very polite and professional, as a result he has a great car to add to his stock and I sold my car easily, win win.
Ben and Richard were very easy to deal with ,down to earth and yet very professional with excellent communication. I'm really pleased with my juke nismo which arrived on time and in the excellent condition which it was advertised. I rate these guys very highly and would definitely buy from them again with confidence.
I had a fantastic experience with Sam Smith's. I was after a specific type of MX-5 and after coming across it on the website I rang up and got through to Ben, who gave me a bit more information and I put a reserve down for the car. Following this, Ben kept really good communication through emails and I booked a 3 and half hour train journey to test drive and hopefully buy the MX-5 (which I did). Ben picked me up from the train station and within a couple of hours I'd test driven the car and started my journey back up North. Although the pictures online made the car look mint I expected the odd put-off but I was made up how good the condition of the car was for a 6 year old example. I'd highly recommend Sam Smith and Ben was a huge help, in which was all a really seamless process. If I was to ever go to sell my MX-5 I'm sure I'll drive it down to these guys. Cheers for the awesome Miata!
The guys from the company were so polite and honest, it restored my faith in dealers. I wouldn’t hesitate to buy or sell to this company in the future.
Would highly recommend Sam Smith Motor Retail Ltd, excellent service, knowledgeable and courteous staff (thank you Ben and Sam).
Sam smith motors - would most definitely purchase another car from this company. Both Ben and Richard were very professional and the after sale service was outstanding.